{"id":84366,"date":"2025-02-06T19:39:38","date_gmt":"2025-02-06T22:39:38","guid":{"rendered":"https:\/\/portalnpm.com\/?p=84366"},"modified":"2025-02-06T19:39:38","modified_gmt":"2025-02-06T22:39:38","slug":"banco-do-brasil-tera-de-devolver-mais-de-r-20-milhoes-a-clientes-entenda","status":"publish","type":"post","link":"https:\/\/portalnpm.com\/index.php\/2025\/02\/06\/banco-do-brasil-tera-de-devolver-mais-de-r-20-milhoes-a-clientes-entenda\/","title":{"rendered":"Banco do Brasil ter\u00e1 de devolver mais de R$ 20 milh\u00f5es a clientes; entenda!"},"content":{"rendered":"<p>O Banco do Brasil dever\u00e1 restituir R$ 20,6 milh\u00f5es a clientes devido a cobran\u00e7as indevidas em opera\u00e7\u00f5es de cheque especial e cart\u00f5es de cr\u00e9dito e d\u00e9bito. O acordo foi firmado com o Banco Central na \u00faltima segunda-feira (3).<\/p>\n<h6>O QUE ACONTECEU<\/h6>\n<ul>\n<li>O Banco do Brasil devolver\u00e1 R$ 14,1 milh\u00f5es por cobran\u00e7as indevidas na emiss\u00e3o de segunda via de cart\u00e3o. Mais de 1,5 milh\u00e3o de clientes foram afetados entre 2013 e 2024.<\/li>\n<li>Ser\u00e3o restitu\u00eddos R$ 6,5 milh\u00f5es devido \u00e0 cobran\u00e7a de juros acima do limite de 8% no cheque especial para MEIs. 15,4 mil clientes foram impactados entre 2020 e 2022.<\/li>\n<\/ul>\n<h6>O QUE DIZ O BANCO DO BRASIL<\/h6>\n<p>Por meio de nota, o Banco do Brasil disse ter \u201ccompromisso de atendimento de excel\u00eancia a seus clientes\u201d e informou que \u201cas quest\u00f5es j\u00e1 foram devidamente solucionadas\u201d.<\/p>\n<p><em>\u201cO BB destaca que det\u00e9m a melhor posi\u00e7\u00e3o no ranking Bacen, entre as maiores institui\u00e7\u00f5es financeiras do pa\u00eds, h\u00e1 10 trimestres consecutivos, sendo, portanto, o banco menos reclamado dentre todos os grandes bancos\u201d, diz o texto.<\/em><\/p>\n<p>Caso n\u00e3o consiga reembolsar os clientes prejudicados em um prazo m\u00e1ximo de 12 meses, o Banco do Brasil ter\u00e1 de pagar ao BC o equivalente ao saldo remanescente dos valores devidos.<\/p>\n<h6>COMO SER\u00c1 A DEVOLU\u00c7\u00c3O DE R$ 20 MILH\u00d5ES<\/h6>\n<ul>\n<li>Pelo acordo, o Banco do Brasil devolver\u00e1 R$ 14,1 milh\u00f5es por ter cobrado indevidamente tarifas de fornecimento de segunda via de cart\u00e3o.<\/li>\n<li>Entre 2013 e 2024, foram prejudicados, nesse caso espec\u00edfico, mais de 1,5 milh\u00e3o de clientes.<\/li>\n<li>Tamb\u00e9m ser\u00e3o restitu\u00eddos R$ 6,5 milh\u00f5es ap\u00f3s cobran\u00e7as de taxa de juros superior ao limite m\u00e1ximo de 8% nas opera\u00e7\u00f5es de cheque especial para microempreendedores individuais (MEIs), atingindo 15,4 mil clientes entre 2020 e 2022.<\/li>\n<li>Caso n\u00e3o consiga reembolsar os clientes prejudicados em um prazo m\u00e1ximo de 12 meses, o Banco do Brasil ter\u00e1 de pagar ao BC o equivalente ao saldo remanescente dos valores devidos.<\/li>\n<\/ul>\n<h6>CADASTRO ATUALIZADO<\/h6>\n<p>Os clientes com dados atualizados no banco receber\u00e3o o reembolso via estorno na fatura do cart\u00e3o de cr\u00e9dito ou dep\u00f3sito em conta. Se isso n\u00e3o for vi\u00e1vel, o Banco do Brasil dever\u00e1 contat\u00e1-los diretamente.<\/p>\n<p>Fonte: MeioNews<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>O Banco do Brasil dever\u00e1 restituir R$ 20,6 milh\u00f5es a clientes devido a cobran\u00e7as indevidas em opera\u00e7\u00f5es de cheque especial e cart\u00f5es de cr\u00e9dito e d\u00e9bito. O acordo foi firmado com o Banco Central na \u00faltima segunda-feira (3). O QUE ACONTECEU O Banco do Brasil devolver\u00e1 R$ 14,1 milh\u00f5es por cobran\u00e7as indevidas na emiss\u00e3o de &hellip;<\/p>\n","protected":false},"author":2,"featured_media":84367,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","rop_custom_images_group":[],"rop_custom_messages_group":[],"rop_publish_now":"yes","rop_publish_now_accounts":{"facebook_2648258775420054_1618374048415101":""},"rop_publish_now_history":[],"rop_publish_now_status":"pending","footnotes":"","_jetpack_memberships_contains_paid_content":false},"categories":[118],"tags":[303,2730,674,3570,230,2288,822,844,441,1814],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Banco do Brasil ter\u00e1 de devolver mais de R$ 20 milh\u00f5es a clientes; entenda! - Portal NPM<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/portalnpm.com\/index.php\/2025\/02\/06\/banco-do-brasil-tera-de-devolver-mais-de-r-20-milhoes-a-clientes-entenda\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Banco do Brasil ter\u00e1 de devolver mais de R$ 20 milh\u00f5es a clientes; entenda! - Portal NPM\" \/>\n<meta property=\"og:description\" content=\"O Banco do Brasil dever\u00e1 restituir R$ 20,6 milh\u00f5es a clientes devido a cobran\u00e7as indevidas em opera\u00e7\u00f5es de cheque especial e cart\u00f5es de cr\u00e9dito e d\u00e9bito. 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